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Terms of Service

Last Updated: May 6, 2026

These Terms of Service ("Terms") govern your use of the website hillcountrycleaning.co and the services provided by Hill Country Cleaning Co LLC ("we," "us," or "our"). By using our website or services, you agree to these Terms.

Services

Hill Country Cleaning Co LLC provides professional residential cleaning services in the Buda, Kyle, South Austin, Dripping Springs, San Marcos, and Cedar Park, Texas areas. Our services include standard cleaning, deep cleaning, and move-in/move-out cleaning.

SMS/Text Messaging Terms

Hill Country Cleaning Co LLC offers an SMS/text messaging program to communicate with customers about their cleaning service inquiries, appointments, and account.

Program Description: By providing your phone number and opting in, you consent to receive text messages from Hill Country Cleaning Co LLC. Messages may include:

Message Frequency: Message frequency varies based on your interactions with us. You may receive multiple messages related to a single service inquiry or appointment.

Consent: By providing your phone number on our website, via text message, or through a third-party platform (such as Google, Thumbtack, or Facebook), you consent to receive text messages from Hill Country Cleaning Co LLC at the phone number provided. Consent to receive text messages is not a condition of purchasing any services from us.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any text message from us. You may also text STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to opt out. After opting out, you will receive a one-time confirmation message, and no further text messages will be sent to you. You may also opt out by emailing us at jordan@hillcountrycleaning.co or calling (512) 825-4772.

Help: For help or questions about our text messaging program, reply HELP to any text message, email us at jordan@hillcountrycleaning.co, or call (512) 825-4772.

Message and Data Rates: Message and data rates may apply to any text messages sent or received. Check with your mobile carrier for details about your messaging plan.

Carrier Disclaimer: Carriers (T-Mobile, AT&T, Verizon, and others) are not liable for delayed or undelivered messages.

Delivery: Message delivery is subject to your mobile carrier's network availability and is not guaranteed. We are not responsible for messages that are not delivered due to carrier issues or device incompatibility.

Privacy: Your privacy is important to us. Please review our Privacy Policy for details on how we handle your personal information, including your phone number and text messaging data.

Quotes and Pricing

Quotes provided by Hill Country Cleaning Co LLC are estimates based on the information you provide. Final pricing may be adjusted based on the actual condition and size of the home at the time of service. All prices include applicable Texas sales tax.

Service Scheduling and Cancellations

We strive to accommodate your preferred scheduling. If you need to cancel or reschedule a cleaning appointment, please contact us as soon as possible. We appreciate advance notice so we can adjust our schedule accordingly.

Satisfaction Guarantee

We stand behind our work with a 100% satisfaction guarantee. If you are not satisfied with any aspect of your cleaning, contact us within 24 hours and we will make it right.

Limitation of Liability

Hill Country Cleaning Co LLC is fully insured. In the event of accidental damage during a cleaning service, we will work with you to resolve the issue promptly. Our liability is limited to the cost of repair or replacement of the damaged item, up to the value of the cleaning service provided.

Website Use

You agree to use our website for lawful purposes only. We reserve the right to modify or discontinue any aspect of our website at any time without notice.

Changes to These Terms

We may update these Terms from time to time. Changes will be reflected by updating the "Last Updated" date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes arising from these Terms or our services shall be resolved in the courts of Hays County, Texas.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Hill Country Cleaning Co LLC
Email: jordan@hillcountrycleaning.co
Phone: (512) 825-4772
Website: hillcountrycleaning.co